About Vixride
Price promise
Every Vixride transfer has one fixed price per vehicle, shown before you book. This page lists what it includes and the only cases in which it can change.
What the price includes
- The whole vehicle, not a seat: the price is the same for one passenger or for the full capacity of the vehicle class.
- VAT, motorway tolls and parking fees.
- Flight tracking: we follow your flight and adjust to delays of any length; waiting is free for 60 minutes after landing.
- Child seats, when you ask for them in your booking.
- Luggage: there is no charge for suitcases.
What does not change the price
- Traffic, road works, a longer route or a delayed flight.
The only cases in which it changes
- You ask during the journey for another destination or an extra stop that was not in your booking. The driver confirms the difference with you before continuing.
- Your luggage does not fit the vehicle class you booked and a larger vehicle is needed. It is charged at that class's listed price, which we confirm with you first.
Paying and cancelling
- Nothing is paid online or in advance. You pay the driver at the end of the transfer, in cash (EUR, USD, GBP or TRY) or by card.
- Cancelling is free; please tell us at least 24 hours before pickup.
- Satisfaction guarantee: if you are not satisfied with the service, you may choose not to pay the fare.